Omnichannel platform
All customer conversations brought together in a single inbox, regardless of the originating channel.
Press room
Writing about MA Utility?
Here's everything you need to get started: our overview, key facts and a direct contact. For an interview, high-resolution visuals or specific data, reach out, we respond quickly.
At a glance.
MA Utility is an AI-powered omnichannel customer engagement SaaS platform. It brings together WhatsApp, live chat, Telegram and, coming soon, email, Messenger, Instagram and TikTok in a single inbox, enabling an AI trained on each business's domain to respond, sell and book appointments, 24/7 and in 95 languages.
Published by Marketing Accompagnement, the platform is designed for small, medium and mid-market businesses that want to automate customer relationships without a technical team. Data is hosted in Europe, in full compliance with GDPR.
Key facts.
Conversational AI
An AI trained on each business's domain, responding in its own voice across 95 languages.
Target market
Small, medium and mid-market businesses, with no technical requirements. Plans from €15/mo.
Publisher
Marketing Accompagnement, a French company. Built in Paris.
Data & compliance
European hosting, GDPR compliance, audit log. No customer data is ever used to train third-party models.
Beyond messaging
Appointments, conversational payments, AI analytics, automations and integrations, all in one platform.
Press contact
Interview, quote, high-resolution visuals or logo: we'll send you exactly what you need. Write to us and include your outlet and your deadline.